shopbtcom

BT Shop is the consumer retail arm of BT Group, specialising in broadband, mobile and connected-home technology across the UK. Expect exclusive EE handset bundles, fibre broadband plans, routers, smart‑home devices and curated accessories backed by BT support and bundled savings.

Owned byBT Group

Price level$$

Main focusBroadband, mobile & home tech

ShippingUK & Northern Ireland

Why shop here

Connectivity, devices and home entertainment

01Exclusive BT & EE bundlesBundled savings combine EE mobile deals with BT broadband and TV plans — ideal for households seeking simplified bills and phone-plus-home packages.

02Broadband and Wi‑Fi expertiseChoose from fibre packages, mesh Wi‑Fi and BT‑approved routers with options for professional setup and support tailored to your home.

03Curated devices and accessoriesA refined selection of phones, TVs, audio and smart‑home kits from major brands, plus accessories chosen for compatibility with BT services.

Routers, mesh and smart home kit

BT Shop showcases a range of concrete home networking products: high‑performance Wi‑Fi routers, mesh systems, smart plugs and security cameras from recognised manufacturers. Products are positioned alongside compatible BT broadband plans, with clear guidance on range, speed and installation to help customers deliver reliable whole‑home coverage.

Phones, audio and TV devices

The store features flagship smartphones on EE contracts, noise‑cancelling headphones, streaming sticks and 4K TVs from major makers. Look for handset upgrade offers, trade‑in options and TV bundle deals that pair hardware with BT TV entertainment packages and on‑boarding support.

Top categories

Broadband & FibreMobile phones & SIMsTV & EntertainmentRouters & Wi‑FiSmart home & SecurityAudio & HeadphonesTVs & Streaming devicesAccessories

Our verdict

What we like

Exclusive BT and EE bundle offers that simplify billing
Strong focus on broadband performance, routers and home networking
Wide selection of brand-name phones, TVs and smart‑home devices
Access to BT customer support and installation guidance

Worth knowing

Primarily serves UK customers only
Some best-value deals require long contracts or bundled commitments
Selection emphasises major brands over niche, budget-only labels

Frequently asked

Where do you ship?

BT Shop delivers across the United Kingdom, including Northern Ireland. Exact delivery options and timings vary by product — check the product page at checkout for available services.

What is the returns policy?

Return windows and fees depend on product type and whether an item is faulty. Most purchases can be returned via the online returns portal; review the returns section on the site for product‑specific instructions and timeframes.

How can I find discounts and bundle deals?

Look for featured bundle pages, seasonal promotions and handset upgrade offers. Signing up for BT Shop emails or checking the bundle sections often reveals exclusive savings on broadband, TV and EE plans.