Teknologi

Virgin Media

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Virgin Media

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Virgin Media is a leading UK provider of ultrafast fibre broadband, TV packages and mobile plans. Best known for gigabit-capable connections and bundled deals, it combines hardware, streaming-ready set-top boxes and multi-service plans tailored for homes that want top speeds and integrated entertainment.

Founded2006
Price tier££
Main focusBroadband & TV
ShippingUK addresses only

Why choose Virgin

Top reasons shoppers pick Virgin Media

01Ultrafast speedsGigabit-capable fibre across much of the network delivers market-leading download and upload performance for streaming, gaming and heavy home use.
02Bundled valueFlexible packages combine broadband, TV and mobile plans on a single bill, making it simple to tailor entertainment and connectivity to your household.
03Connected hardwareProprietary hubs and set-top boxes arrive preconfigured, with remote support and straightforward self-install options for most customers.
01

Hub routers built for speed

Virgin Media supplies its WiFi hubs (the latest model known as a high-performance hub) designed for gigabit services. The router ships preconfigured, supports multiple devices and includes app-based management for parental controls and guest networks—ideal for dense households that need reliable, low-latency connections across many devices.

fibre broadband router closeup
02

Set-top boxes and TV tech

Virgin TV set-top boxes combine live channels, recordings and on-demand apps in one hardware package. Boxes include voice-enabled remotes, built-in apps and DVR functionality. Devices are typically delivered ahead of installation or installation appointment, bringing satellite-free access to linear channels and streaming services through a single interface.

set-top tv box remote

What they sell

Fibre broadband plansHome WiFi routersTV packagesSet-top boxesMobile plansSIM-only dealsBundle deals (TV + broadband + mobile)Home phone services

Final verdict

What we like

  • Market-leading ultrafast broadband speeds where available
  • Wide selection of bundles combining broadband, TV and mobile
  • Proprietary hardware simplifies setup and support
  • Online account tools and app management

Worth knowing

  • Availability varies by postcode — not universal across the UK
  • Generally pricier than some budget providers
  • Contracts often run 12–24 months with early-exit fees

Frequently asked

Do Virgin Media ship hardware?
Yes — routers, set-top boxes and SIMs are typically shipped to UK addresses. Some installations may require an engineer visit; delivery details are provided during checkout.
What if I change my mind after ordering?
UK distance-selling rules give you a 14-day cooling-off period for most online contracts. Return hardware as instructed to avoid non-return fees; contact customer service for return labels and steps.
Are there regular discounts or promotions?
Virgin Media runs limited-time offers and introductory discounts on new broadband and bundle plans. Check the website for current deals and eligibility; loyalty or bundle continuation discounts may vary.

How we review