Company History
Since 1975 Orion Telescopes & Binoculars has been offering high-quality outdoor optics products for sale direct to customers. As an employee-owned company, we pride ourselves on an unswerving commitment to best quality products, value and unmatched customer care.
We've been selling direct since 1975 through our colorful mail-order catalog and, since 1997, via our full online catalog. Unlike web-only storefronts, or department stores that sell optics only seasonally, we're specialists in telescopes and binoculars, it's what we do year-round.
Located in central California in the Monterey Bay area, Orion operates retail stores in Cupertino and at our Watsonville headquarters office. Selected Orion products are available at finer astronomical dealers throughout the United States and internationally.
Our product development team continues to design new and innovative Orion-brand products with the goal of offering amateur astronomers and outdoor enthusiasts the best selection in state-of-the-art optics, at affordable prices.
We have highly trained sales and support staff who are knowledgeable about our products and willing and able to help you make an appropriate buying decision, and even assist you after the sale. We're experienced, informed and, perhaps uncharacteristically in this day and age, available to serve you person-to-person. You can talk to us!
Our large, modern warehouse and efficient warehouse team enable us to ship nearly all orders out the same day from on-hand stock. And our products come with a 30-day money-back guarantee, the best in the business. Customer satisfaction is not just a cliché at Orion, it's a commitment!
Price Guarantee
Should we lower the price of the Orion-brand product you purchased, you may call 800-447-1001 within 30 days of delivery date to request a credit for the difference between the price you paid and the current Orion Telescopes & Binoculars selling price found at www.telescope.com. This excludes doorbusters, Clearance Items, mail-in rebates, non-Orion branded products, Special Buy products, shipping rates, free shipping offers, Deal of the Day offers, Flash Sales, Celebrate 40 offers, 40 Days/40 Deals offers, 12 Days of Christmas offers, free gifts, and printing errors, which are not part of this guarantee.
We have highly trained sales and support staff who are knowledgeable about the products and services we offer, and are willing and able to help you make an informed buying decision.
Our sales representatives are available to take your order Monday through Friday 6:00 AM - 5:00 PM Pacific Time and Saturday 8:00 AM - 2:00 PM Pacific Time. Closed Sunday.