kiehlscom

Kiehl’s blends New York apothecary heritage with modern skincare science. Expect ingredient-focused formulas, generous sampling, and unmistakable classics like Ultra Facial Cream and Midnight Recovery.

Founded1851 (New York apothecary)

Price tier$$

Main focusSkincare & grooming

ShippingShips internationally (regional options vary)

Why Kiehl's

Three strengths that define the brand

01Apothecary heritageRooted in an 1851 New York apothecary, Kiehl’s pairs classic formulations with modern refinement and a storied brand persona.

02Ingredient-first formulasConcentrated actives and transparent ingredient lists—from hyaluronic acid to squalane—drive visible results across many skin types.

03Service and samplingIn-store consultations, generous samples, and trial sizes make it easy to test products before committing to full sizes.

Serums & concentrated treatments

Kiehl’s serums, like the cult-favorite Midnight Recovery Concentrate and Clearly Corrective line, emphasize targeted results—hydration, repair, and brightening. The website highlights ingredient callouts, how-to tips, and recommended routines. Retail advisors and online customer reviews help tailor selection for dryness, sensitivity, or aging concerns, while sample sizes let you assess tolerance and efficacy before committing to larger bottles.

Body care and seasonal staples

Crème de Corps and Kiehl’s richly textured lotions are staples for dry or winter‑stressed skin. Body oils and targeted hand treatments deliver restorative moisture, while gift sets and travel sizes are practical. Kiehl’s often promotes ingredient provenance and texture descriptions online, so shoppers know which formulas suit rough, flaky, or environmentally exposed skin.

Shop Categories

Cleansers & tonersSerums & treatmentsMoisturizersEye careBody careHair careMen's groomingMasks & exfoliants

Quick Verdict

What we like

Longstanding apothecary heritage and trusted classics
Ingredient-led formulations with transparent labeling
Helpful in-store consultations and generous sampling options
Extensive range across face, body, hair, and men’s categories

Worth knowing

Mid-premium pricing can be higher than drugstore alternatives
Some formulas contain fragrance that may not suit very sensitive skin

FAQs

What are the shipping options?

Kiehl’s offers standard and expedited shipping with regional variations. Delivery speeds, carriers, and costs depend on your country—see the site’s shipping page for specific options.

Can I return products if I’m not satisfied?

Kiehl’s generally supports returns or exchanges for unsatisfactory purchases; policies vary by region. Keep your receipt and contact customer service or your local store for returns guidance.

Does Kiehl’s run discounts or promotions?

Yes—seasonal promotions, bundle offers, and occasional gifts with purchase are common. Sign up for emails or join any available loyalty program to receive updates and exclusive offers.