Accor Hotels is a global hospitality leader—home to Sofitel, Fairmont, Raffles, ibis and more—offering everything from design-led boutiques to full-service resorts via all.accor.com and the ALL loyalty program.
Founded1967
Properties5,000+ hotels
Presence110+ countries
LoyaltyALL — Accor Live Limitless
Why Accor
What sets Accor apart
01Unrivaled brand portfolioFrom economy ibis to Raffles and Fairmont, Accor offers tailored brands for every occasion, ensuring consistent choice across market segments.
02Global reach, local characterWith 5,000+ properties in over 110 countries, Accor pairs wide availability with locally inspired design and service in each destination.
03ALL loyalty benefitsAccor Live Limitless delivers points, partner rewards, upgrades and experiences—designed to make repeat stays more valuable and personalized.
01
Luxury and signature stays
Accor’s luxury collection—Sofitel, Fairmont, Raffles and MGallery—showcases signature suites, destination dining and bespoke service for milestone trips. Bookings via all.accor.com unlock member perks like upgrades, late checkout and curated experiences, making high-end stays feel both exclusive and accessible.
02
Everyday comfort and business travel
From ibis and Novotel to Pullman and Mercure, Accor covers business and family travel with practical amenities, meeting facilities and child-friendly options. The group’s midscale and economy hotels prioritize smart design, reliable service and seamless digital check-in for efficient city stays.
Top stays
Luxury hotelsResortsBoutique hotelsBusiness hotelsBudget & economyMeetings & eventsWellness & spasLong stays & serviced apartments
Verdict
What we like
- Extensive global footprint across all market segments
- Strong ALL loyalty program with meaningful partner perks
- Direct-book benefits and frequent promotion of member rates
- Comprehensive meetings, events and F&B capabilities
Worth knowing
- Quality and service standards can vary between franchised properties
- Peak-season rates at flagship hotels can be expensive
- Cancellation policies differ by brand and rate type
FAQ
How do I book and pay on all.accor.com?
Search your destination, choose dates and rate type, then pay securely online. Membership in ALL can unlock special rates and flexible options at checkout.
What is Accor's cancellation and refund policy?
Cancellation rules and refundability depend on the selected rate and brand. Flexible and non-refundable options are clearly shown during booking—review the rate conditions before confirming.
How do I use ALL points and member discounts?
Log into your ALL account when booking to earn or redeem points. Points can be used for free nights, upgrades, partner experiences and exclusive member offers available on all.accor.com.