Hyperoptic delivers city-focused gigabit fibre broadband across the UK, specialising in apartment and multi-dwelling installs. Expect symmetrical speeds up to 1Gbps, straightforward plans with an included router, and fast activation where the network is live in your building.
Founded2011
Price tier$$
Main focusGigabit fibre broadband
CoverageUnited Kingdom — city & building limited
Why Hyperoptic
Fast fibre, simple plans, building-focused installs
01Gigabit speedsSymmetrical speeds up to 1Gbps make Hyperoptic ideal for heavy home-working, streaming and multiple simultaneous users in apartments.
02Transparent pricingClear monthly plans with no line rental surprises and most packages include a modern Wi‑Fi router—easy to compare and sign up online.
03Building-first rolloutHyperoptic targets flats and purpose-built blocks, delivering fibre-to-the-premises where other providers can’t and offering rapid, coordinated installs.
01
The kit: router and ports
Most Hyperoptic plans include a high-performance Wi‑Fi router ready for gigabit speeds, with multiple gigabit Ethernet ports for wired TVs, consoles and workstations. The router is configured for plug-and-play activation; advanced users can manage basic settings through the online portal. For denser homes, consider your own mesh system to extend coverage beyond a single central router.
02
Installation: building-based fibre
Hyperoptic’s engineers install a wall-mounted fibre terminal (ONT) in supported flats, bringing full fibre directly into the property. Installation appointments are coordinated with building management and typically completed quickly once the building is live. Availability depends on whether Hyperoptic has rolled out service to your block—check their postcode checker to confirm.
What they sell
Home broadbandGigabit broadband plansStudent broadbandBusiness broadbandRouters & Wi‑Fi equipmentInstallation & activationAdd-ons (static IP, extras)
Our verdict
What we like
- True symmetrical gigabit speeds where available
- Simple, transparent plan options with included router
- Fast, coordinated installs for apartment blocks
- No line rental on pure fibre plans
Worth knowing
- Coverage limited to selected UK buildings and urban areas
- Fewer bundled services (TV/landline bundles limited)
FAQ
Where does Hyperoptic operate and how is service installed?
Hyperoptic focuses on flats and multi-dwelling buildings across UK cities. Installation requires the building to be connected to their network. Use the postcode checker on their site to confirm availability; if your block is live, an engineer installs the fibre terminal and activates your service.
What if I need to cancel after signing up?
You have a 14-day cooling-off period from activation for distance contracts. Outside that window, standard contract terms apply and early exit fees may be charged depending on the plan—check your agreement or contact customer support for specifics.
Are there discounts, student deals or referral offers?
Hyperoptic periodically runs promotions and has targeted student and partner offers. Check the latest deals on their website or ask customer support about current referral or limited-time discounts before signing up.
