The Post Office is a business which really matters. A business which has had a key role in UK life for centuries. One which millions of people depend on every day, every week. We are a commercial business driven by a social purpose: to be there for our customers.

The Post Office has over 11,500 branches across the UK, 97% of these are run with retail partners on an agency or franchise basis. 99.7% of the population live within 3 miles of a Post Office and 93% live within 1 mile. Along with a significant online business, we are the biggest retail network in the UK, with more branches than all the banks and building societies combined. Publicly owned following our separation from Royal Mail in 2012, we have modernised 7,500 branches, with over 200,000 extra opening hours and thousands of Post Offices now open early in the morning until late in the evening with many branches open seven days a week. The Post Office continues to evolve and adapt to meet the ever-changing demands of customers. In the last few years, as part of an exciting modernisation and investment programme, over 200 communities now have a brand new Post Office branch.

Post Office offers over 170 different products and services, spanning financial services including savings, loans, insurance, mortgages and credit cards; government services; broadband and home phone; foreign currency; travel insurance; Local Collect, Drop and Go mail services and much more.

In addition, our Everyday Banking services mean customers are able to access their High St bank account at their local Post Office branch including, withdrawals, deposits, change, cheques and balance enquiries. More than just a Post Office. As a commercial business the Post Office is driven also by its social purpose. As the hub of many towns and villages across the UK it understands the important role the local Post Office branch plays within communities, especially older and lonely people and more vulnerable members of society.