asurioncom

Asurion protects the gadgets people rely on every day with device insurance, rapid replacements and 24/7 tech support. A longtime partner to carriers and retailers, Asurion combines app-driven claims, certified repairs and broad coverage options for phones, TVs, appliances and more.

Founded1994

Price tier$$

Main focusDevice protection & tech support

Service coverageU.S. & international partners

Why Shop

Top reasons to choose Asurion

01Comprehensive protectionDevice plans span phones, tablets, laptops, TVs and appliances, covering accidental damage, hardware failure and selected loss options depending on the plan.

02Speedy claims & replacementsClaims are processed via app or phone with rapid replacement options through carrier and retail partners—often same-day or next-day delivery where available.

03Expert support & repairsAround-the-clock remote tech support plus an authorized repair network for certified screen repairs, in-person fixes and on-site appliance visits.

Phone protection & rapid swaps

Asurion’s flagship service is smartphone protection: screen repairs, accidental-damage coverage and replacement devices when fixes aren’t feasible. Members file claims in-app, choose repair or replacement paths, and often receive next-day courier service. Plans pair with major carriers and retailers for fast turnarounds and convenient drop-off or mail-in repair options.

Home electronics and appliance plans

Beyond mobile devices, Asurion offers coverage for TVs, home theater systems and major appliances, plus diagnostic tech support for connectivity and setup. When an appliance fails, authorized technicians coordinate repairs or replacements through the service network—minimizing downtime for the household’s most essential gear.

What They Sell

Phone protection plansTablet protectionLaptop & computer protectionTV & home theater protectionHome appliance protectionDevice repair & screen repair24/7 tech support & helpdeskCloud backup & data recovery

The Verdict

What we like

Fast replacements and widespread repair network
Seamless claims via app and integrated carrier partnerships
Broad device coverage across many product types
24/7 remote tech support from trained specialists

Worth knowing

Monthly premiums and deductibles can accumulate over time
Coverage exclusions and waiting periods vary by plan
Service experience and repair timelines may differ by region

FAQ

How are replacement devices shipped?

Replacements are shipped via partnered couriers; eligible claims often qualify for next-day or expedited delivery when processed through the Asurion app or carrier partner.

Can I cancel a plan and get a refund?

Plans can typically be canceled; refund eligibility depends on billing cycle and terms. Contact Asurion customer service or check your plan details for prorated refunds and cancellation policies.

Are discounts or promotions available?

Promotions are sometimes offered through carrier and retail partners or during promotional periods. Check partner offers or Asurion’s online sign-up flow for current discounts.