greatcallcom

GreatCall pairs simplified mobile phones with 24/7 health-and-safety services tailored for older adults. From Jitterbug handsets to wearable emergency pendants and subscription plans, GreatCall focuses on easy-to-use devices and on-demand urgent-response support for independent living.

OwnerBest Buy Health

Main focusSenior-focused phones & emergency response

Price level$$

Ships toUnited States only

Why shop

Top reasons shoppers choose GreatCall

01Safety-first services24/7 Urgent Response and optional fall detection connect customers to trained agents and emergency services immediately.

02Senior-friendly devicesLarge buttons, simplified menus and clear audio characterize GreatCall’s Jitterbug phones and wearable alert devices.

03Simple plans & supportTransparent monthly subscriptions, caregiver tools and U.S.-based customer support help families stay connected and protected.

Jitterbug flip phones — simplicity reimagined

GreatCall’s Jitterbug Flip blends tactile familiarity with modern safety features: oversized buttons, a bright display and a dedicated emergency button that links to Urgent Response. Designed for customers who prefer a straightforward handset, the phone emphasizes sound clarity, one-touch dialing and an interface pared down to essentials — plus affordable monthly plans that bundle voice, text and safety services.

Wearable alert pendants and fall detection

GreatCall’s wearable pendants and clip-on devices prioritize discreet protection. Lightweight designs include automatic fall detection and a prominent help button that summons trained agents. Devices pair with cellular-connected plans so users remain protected away from home; caregivers can manage accounts and access location details for fast, informed response in an emergency.

What they sell

Flip phonesSenior smartphonesMedical alert systemsWearable fall detectorsMobile safety plans & subscriptionsCellular service plansAccessories (chargers, cases)

Verdict

What we like

Clear, senior-focused hardware and large-button handsets
24/7 Urgent Response with trained agents and fall detection
Straightforward subscription plans and caregiver account tools
U.S.-based customer support and Best Buy Health backing

Worth knowing

Service and shipping limited to the United States
Monthly fees required for full safety features and monitoring
Hardware selection narrower than mainstream phone brands

FAQ

Where does GreatCall ship?

GreatCall primarily ships devices and accessories within the United States. Service plans and emergency monitoring are currently offered to U.S. customers.

What is the returns policy for devices?

Devices generally come with a limited return window—most customers can return hardware within 30 days. Service activations and subscription terms may have different refund rules.

Are there discounts or promotions?

GreatCall runs seasonal promotions, bundle offers and occasional trade-in deals. Caregivers and family buyers should check the site for current promotions and plan discounts.