HOW IT WORKS

Shipping policy

Orders are typically received within 7 business days from the time ordered.

Orders placed after 1pm EDT and on weekends are uploaded to our shipping teams the following business day.

Our teams are working to get orders shipped out as quickly and safely as possible. You will receive an email indicating your order is in transit with tracking information when your order has been dispatched (typically inside of 4 business days)

At this time we do not have systems to offer express shipping options.

All orders are subject to acceptance by Bartesian, and any rejection of an order shall be made in Bartesian’s sole discretion. If you have been charged for an order that is subsequently rejected by Bartesian, Bartesian will refund the amount of that order to you, by a method chosen by Bartesian in its sole and reasonable discretion.

Bartesian will make reasonable efforts to accommodate your delivery requirements; however, delivery is subject to availability of resources at the time of order placement. Bartesian shall therefore not be liable in any way for any delay or damage arising from Bartesian’s failure to meet your delivery requirements or any delivery dates.

All shipments shall be made on an FCA basis (Incoterms 2000) from the facilities of Bartesian or its distribution centre. Risk of loss for products shall pass to you upon delivery to the carrier, and you are responsible for pursuing the carrier for any loss occurring in transit.

You are responsible for examining all shipments promptly upon receipt. If you discover any shortages or incorrect products in the shipment, you must notify Bartesian immediately. Please check the order carefully, as no claim for shortages or deficiencies will be accepted by Bartesian after five (5) days from delivery of the products.