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VALUE, SELECTION & QUALITY
These aren't just words to us. They're the cornerstone of this company. We're committed to offering our customers the best selection of stylish, high-quality wigs and hair pieces at the lowest prices online every day…and we guarantee it 150%!
We manufacture all our wigs and hair pieces directly, which allows us to cut out the middleman and to pass the incredible savings on to you. And our exclusive brands are made with the finest, most sought-after features and fibers, so you can be sure you'll look and feel great all day long.
In addition, we carry a wide selection of fabulous, glamorous wigs and hair pieces from top premium brands like Estetica Designs, Gabor®, and Ellen Wille.
When you shop Paula Young, you can rest assured that you'll find a color, length, and style to suit every taste, occasion, and—best of all—budget!
OUR GUARANTEE
We want you to love your new wig or hair piece, so if you are not completely satisfied with your purchase, you may return it for a refund or an exchange. Please note, though, that restrictions apply and that Clearance and Final Sale items may not be returned or exchanged. For full details, see our Returns & Exchanges page.
Paula Young Returns & Exchanges
Returns: Within 30 days of original ship date, pristine items may be returned for a refund, minus shipping and processing fees. Within 31-60 days of original ship date, pristine items may be returned for a refund, minus a $19 restocking fee (per item) and shipping and processing fees.
Exchanges: Within 60 days of original ship date, pristine items may be exchanged and are shipped free of charge, excluding rush service charges.
"Drop Ship" Returns & Exchanges
Returns: Within 21 days of original ship date, pristine items may be returned for a refund, excluding shipping and processing fees.
Exchanges: Within 21 days of original ship date, pristine items may be exchanged and are shipped for free.