This webpage contains affiliate links. We may earn commissions for purchases made through affiliate links in this webpage. For more information, please read our Affiliate Disclaimer Policy.
Key Facts
Cineworld Group plc was founded in 1995 and is now one of the leading cinema groups in Europe. Originally a private company, it re-registered as a public company in May 2006 and listed on the London Stock Exchange in May 2007. Currently, Cineworld Group plc is the only quoted UK cinema business. Cineworld's acquisition of Regal Entertainment Group has created the second largest cinema business in the world (by number of screens). Cineworld currently operates in the UK, Ireland, Poland, the Czech Republic, Slovakia, Hungary, Bulgaria, Romania, Israel and the US.
Our customers are key to our success. We believe that through listening and being responsive to what our customers tell us about their visits, we are better able to deliver cinema experiences which make us the best place to watch a movie. As reported last year, in 2018 we launched a new customer feedback programme in partnership with market leading customer engagement solutions provider ‘Rant and Rave’. Our ambition: to amplify customer feedback within the business and generate actionable insights. By empowering our teams to act on the feedback they receive in real time, we delivered measurable improvements to customer satisfaction and brand loyalty in 2019, and aim to build on these gains in 2020. Our ethics policies seek to guide the behaviour of our people by specifying principles which establish common values through which we do business. We strive to ensure that we act in appropriate ways to maintain and enhance our reputation. The Group seeks to act with honesty and integrity in its dealings with customers, employees, shareholders, regulators, suppliers and our wider community.
Corporate Governance
Cineworld is committed to ensuring compliance with the provisions of the UK Corporate Governance Code, as applicable.
The Board is currently composed of ten members, consisting of four Executive Directors and six Non-Executive Directors, five of whom are independent and one of whom has been appointed a senior independent director.
The Board has established Nomination, Remuneration and Audit Committees, with formally delegated duties and responsibilities, with written terms of references which can be found below. From time to time, separate committees may be set up by the Board to consider specific issues when the need arises.
Further information on Corporate Governance can be found in the Corporate Governance Statement to be found in our latest annual report.
We seek to comply with all relevant environmental legislation and to operate in an environmentally sensitive manner. The Board of Directors acknowledges the impact that the business has on the environment and seeks to mitigate it. Often changes which help to mitigate our environmental impact also reduce our operating costs. Being a multisite business, the Group is conscious of its total energy consumption and amount of waste materials generated and is actively working on reducing both. Our cinema websites enable e-tickets to be purchased and used, avoiding the need to print tickets. In 2019 in the US, the introduction of a new website and apps drove online penetration to 40%. In new and refurbished cinemas, poster cases are now digital, reducing the need to deliver, install, and ultimately throw away large paper posters. All these efforts help to reduce our use of resources and carbon footprint.