Services Numériques
The Ticket Factory

The Ticket Factory

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The Ticket Factory is a leading UK ticketing service for concerts, sport and family events. Expect official ticket access, mobile delivery, presales and dependable customer support for arena shows, festivals and fixtures across the UK.

Main focusEvent tickets
Price level$$
DeliveryE-tickets & UK postage
CoverageUK & Ireland events

Why shop

Three standout reasons to choose The Ticket Factory

01Official accessWorks with venues and promoters to offer official tickets and verified resale, reducing the risk of fraudulent listings.
02Broad UK programmeCovers arena concerts, festivals, sports fixtures, theatre and family shows across the UK and Ireland for year-round choices.
03Flexible fulfilmentMultiple delivery options — mobile, print-at-home and postal — plus notifications for presales and last-minute releases.
01

Concerts and live music

The Ticket Factory is a go-to source for major UK concerts and festival bookings. Expect straightforward seat selection, official allocations and mobile ticket delivery for quick entry. Their event pages list exact venue information, support for accessibility requirements and clear pricing so you can buy with confidence for headline tours and intimate live shows alike.

concert ticket closeup
02

Sport, theatre and family days out

From football fixtures to West End theatre runs and family attractions, The Ticket Factory aggregates a wide variety of experiences. Search by date or venue, choose seat categories, and opt for print-at-home or posted tickets where available. Good for planning group outings and one-off family trips with accessible booking tools and event details.

stadium ticket stub

Tickets & events

ConcertsSportFestivalsTheatreComedyFamily & attractionsExhibitionsClub nights

Our verdict

What we like

  • Official ticket partner with verified allocations
  • Clear mobile and print-at-home delivery options
  • Regular presales and event alerts via sign-up
  • Wide UK coverage across music, sport and family events

Worth knowing

  • Booking fees and delivery charges can apply
  • Popular events sell out quickly

FAQ

How are tickets delivered?
Most tickets are delivered electronically (mobile tickets or print-at-home). Select events may offer postage within the UK; delivery options are shown at checkout.
Can I return or exchange tickets?
Tickets are generally non-refundable. Exchanges or refunds depend on the event organiser’s policy; cancellations or reschedules are handled per the terms shown on your booking.
How do I get presales or discounts?
Sign up for The Ticket Factory mailing list and create an account to receive presale access and occasional promo codes. Promotions vary by event and are time-limited.