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Merz Apothecary has been a Chicago institution since 1875 that maintains a unique balance between modern (allopathic) medicine and traditional remedies. Now owned by the Qaiyum family, Merz Apothecary and the Shops at Merz operate with the belief that true health involves feeling good mentally, physically, and emotionally.
Despite the growth and attention, the store has not lost its focus on the original apothecary concept. The staff hails from around the world and collectively speaks more than ten languages. Customers seek out the well-trained staff for the 147 years of health and product knowledge it has inherited. The location and people have changed over the years, but Merz Apothecary's goal has remained the same: providing superior and personal service for each customer's total well-being.
Abdul Qaiyum and his son, Anthony, founded Smallflower.com in 1998. The challenge here was to meld the Old World approach and knowledge of Merz Apothecary with the New World technology of the World Wide Web, without losing the vision and character that make Merz Apothecary special.
When you shop at Smallflower you can be confident that you're dealing with a staff that has intimate knowledge of the products we offer. We're always listening to our customers and that knowledge directly shapes the information and products we provide to you.
Our Mission
We create the Merz Apothecary experience. We provide the world’s best natural and unique products for health and personal care and share sought-after knowledge and guidance with honesty and passion. Through gracious service to our customers and each other, we strive to improve the lives of those we serve.
Shipping Information
We're working hard to get your order prepared quickly. It takes about one to three business days for us to pack up and ship out your order.
As you’re deciding between shipping methods, here is some helpful information:
Economy shipping is provided by The United States Post Office and orders are experiencing delays nationwide that can extend the wait time considerably. We do not recommend this shipping method if you have something that is needed urgently.
UPS Next Day Air is the only shipping method providing guaranteed shipping (your package will be delivered the next business day, or else the shipping method is refundable).
UPS Ground and UPS 2nd Day Air are experiencing relatively consistent shipping times but are not refundable if they do not arrive as scheduled.
If your order is urgent or if you need to confirm the date an item will be shipped, send us an email at [email protected] or give us a call at our toll-free number: 1-800-252-0275.We will do our best to help.
Every purchace of our DLL software includes a full 30-day money-back guarantee, no questions asked! So you can feel 100% confident about your purchase.