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We have one simple goal:
to put an Olight in as many people’s hands as possible. Why? Because we believe no one should be left in the dark; period. We believe in providing quality illumination products to everyone. We care about every little detail from brightness to runtime, from ergonomics to size and weight; and, more importantly, about how we can improve your lives with light.
We want to push our products to the limit so that we can give you the best lights in the smallest package possible for the best price, so that you have the right tools to conquer the night.
We are a global, technology-driven lighting company, filled with dedicated people who want to provide the best for our customers. We are Outdoors-men, Sportsmen, Veterans, and DIY go-getters — we are you. We use our own products every day to make sure that we practice what we preach; it keeps us honest. We want to give you quality design and functionality that really works when you need it to. We are just a group of people looking to change the world one light at a time, and we want you to be a part of it.
One last tip, there are some products which are limited edition, usually only thousands of pieces in stock, and usually they are sold out very quickly. If you are only buying one item we suggest you check out those limited edition ones first.
HERE AT OLIGHT, WE BELIEVE IN OUR PRODUCTS.
If your Olight item has any defect as the result of the materials or workmanship we want to make it right! Orders can be returned for any reason within 30 days from the date the order was received. Returned items must be in the same condition, unworn and in the original packaging. Once you apply for a refund or replacement, we will send you a return label to return the item to us, no need to pay for the shipping cost. Free or promotional items must be returned along with the original item when being fully refunded.
Once your return is received, a refund will be processed, and a credit will automatically be applied to your original payment method. Please note that it might take 2-5 working days for a refund to show up on any bank statements. For your replacement, we will re-send a new item to you as soon as possible (within two weeks.)
For items purchased from third-party platforms within 30 days, we recommend you contact the original seller first, so they may take care of you. If you have any issues with them, please contact us.
Within 2 or 5 years of purchase: please contact our customer service at [email protected], or visit https://www.olightstore.com/contacts/warranty.html, to apply for the warranty work. We may need your serial number, the date of purchase and a simple description about your issue. If your item needs to be returned for repair or replacement, we will provide you an RMA case number and application form to return the defective light together. You will need to cover the shipping cost, no need to pay for the repair. Your RMA case will be handled as soon as possible. Your understanding will be highly appreciated.