constantcontactcom

Constant Contact is a veteran email‑marketing platform built for small businesses and nonprofits. Expect an intuitive drag‑and‑drop editor, hundreds of responsive templates, automation workflows, and broad integrations to turn contact lists into repeat customers.

Founded1995

Main focusEmail marketing & automation

Price tier$$

HeadquartersWaltham, MA

Why choose Constant Contact

Three strengths that make Constant Contact a go‑to for small businesses.

01Ease of useA polished drag‑and‑drop editor and curated templates let teams produce professional campaigns without coding or design resources.

02Deliverability & listsBuilt‑in list management, segmentation, and deliverability tools help ensure your messages reach inboxes and stay compliant with email rules.

03Support & integrationsLive customer support, onboarding resources, and prebuilt integrations with e‑commerce and CRM platforms speed setup and daily operations.

Templates and email editor

Constant Contact’s library of responsive templates covers announcements, newsletters, and promotions. The drag‑and‑drop editor makes layout edits instant, while image libraries and personalization tags help tailor campaigns quickly. Small teams appreciate quick preview tools and built‑in testing that reduce the back‑and‑forth of design revisions.

Automation and analytics

Automation includes welcome series, birthday messages, and basic behavioral triggers to keep contacts engaged with minimal manual effort. Reporting dashboards surface opens, clicks, and bounces, and exportable reports make it easy to measure ROI and refine targeting over time.

What they sell

Email marketingEmail templatesMarketing automationContact managementSMS marketingSocial media adsIntegrations & APIReporting & analytics

Our verdict

What we like

Very user‑friendly editor and templating
Robust customer support and onboarding
Good integration options with e‑commerce and CRM tools
Clear reporting for campaign performance

Worth knowing

Costs scale up as contact lists grow
Advanced automation and A/B testing are less sophisticated than enterprise platforms

FAQ

How is the product delivered? Do you ship anything?

Constant Contact is a cloud service — there’s no physical shipping. You access the platform online via your account and download any reports or assets as files.

What is the refund or cancellation policy?

Subscriptions can be managed and cancelled from your account. Refunds and prorated credits follow Constant Contact’s billing policies; contact support for account‑specific help.

Are there discounts or special offers?

Constant Contact runs occasional promotions and offers savings for annual plans. Partners and some nonprofits may qualify for special pricing—check current offers on their website or through sales.