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Tempur-Pedic
We believe in the quality of our products and we build them to last for years. Still, we realize that sometimes things go wrong. To protect you against defects, we include a limited warranty with most of our products. You can read the full text of your warranty using the links below.
When You’re Ready to File
Once you have collected this required information, please file online or call us at 1-800-821-6621 to start the claim process. During the call, you’ll be instructed where to e-mail a copy of your receipt and photo of the warranty defect. For your warranty to be valid, your purchase must be from either an authorized Tempur-Pedic dealer or direct from Tempur-Pedic.
We do not recommend using an electric blanket or heating pad with your mattress. Due to the temperature-sensitivity of the TEMPUR material, adding high heat can hinder its ability to react to your body temperature and conform to your body shape.
If you ever do use an electric blanket or heating pad, we recommend limiting its use to 30 minutes, and only on low or medium heat.
Mattress pads and covers
We do not recommend using a conventional mattress pad or mattress cover with your mattress. These items add another “layer” between you and the TEMPUR material, reducing its ability to conform to your body.
If you use a mattress protector, we offer the MattressProtector by Tempur-Pedic™, which was designed to protect your mattress without impacting the feel or performance.