Aero OpCo LLC and its subsidiaries (collectively “Aéropostale” or the “Company”) is a specialty retailer of casual apparel and accessories, principally serving young women and men through its Aéropostale and Aéropostale Factory stores. We provide customers with a focused selection of high quality fashion and fashion basics at compelling values in an innovative and exciting store environment. Aéropostale maintains control over its proprietary brands by designing, sourcing, marketing and selling all of its own merchandise.
We currently operate Aéropostale stores in the United States and Puerto Rico and the ecommerce site Aeropostale.com. Through licensing partnerships, over 350 Aéropostale stores are operated internationally. Some of the countries where they can be found include the United Arab Emirates, Bahrain, Saudi Arabia, Oman, Kuwait, Qatar, India, Egypt, Greece, Turkey, Philippines, Mexico, Panama, Guatemala and Chile, and the brand continues to expand to other international markets.
TO RETURN ITEMS BY MAIL
Online purchases of unwashed, unworn, or defective merchandise may be returned by mail within 60 days of the date of purchase for a full refund to the original form of payment used for this purchase (including gift purchases). Credit will be issued within 30 days of receiving your returned package. Online purchases made in Canada and Online Only merchandise must be returned by mail with the original sales or gift receipt. Returns will not be accepted without an original sales or gift receipt. Items purchased online and picked up in an Aéropostale store must be exchanged or returned to a US store and must be accompanied by the original pickup receipt. All returns will reflect original discounts and promotions.