eDreams is one of the world’s leading online travel brands. A true disruptor in the online travel booking sector since its foundation in 1999, putting cutting-edge technology solutions to work on behalf of travelers across 40 countries worldwide. It offers the widest choice of flights from 665 airlines, hotels, flight + dynamic hotel packages, car rentals, travel insurance as well as innovative services such as eDreams Prime, the very first subscription program ever created in travel. eDreams is part of the eDreams ODIGEO Group, one of the world’s largest online travel companies serving 18 million customers in 46 countries globally. For regular airlines, you are generally not allowed to change the passenger name for a completely new passenger. In these cases, the booking must be canceled and a new one made with the correct details. Correcting small errors are often allowed but depend on the airline and may incur a charge from the airline. Please note that the airline may deny boarding if the information on the ticket does not match the identification document you present at the airport. If you have purchased our Standard or Premium Service package, there will be no eDreams fee, otherwise there will be an eDreams fee of $50 per ticket, along with any penalty, fees or fare difference that maybe levied by the airline.

Based in Barcelona, Spain, we are currently operating in 40 countries, including Spain, Italy, France, Portugal, the UK, and the US, among others. In 2011 eDreams expanded to Turkey to become the first international operator in this emerging market. We will continue our international expansion with investments into improved service for various countries, and new websites in more markets all over the world. 

Customers can plan their holidays with the highest level of convenience and flexibility by using our Internet search, comparison and booking engines. Our flight search engine enables users to conduct selective searches across all airlines, both low-cost and traditional. It also combines flights from different airlines to give customers the most competitive price for their chosen route. Furthermore, apart from helping customers plan their travels, we also offer online marketing and advertising services to other businesses.

Transferring air tickets

But we're not just all about flights. As a comprehensive online travel agency, we also offer a huge selection of hotels to choose from, as well as the option to personally select a flight and hotel package. Furthermore, customers can book a car rental and insurance through us too. Customers from all over the world can book online both from a desktop computer as well as with their mobile phone or tablet devices. Customers can also book by calling our Customer Service, which offers full support before, during, and after the trip. As a major e-commerce player in Southern Europe, each day we draw over 100,000 people to our eDreams sites, and twice a month, we send an email with our best deals to over 300,000 English speaking customers. These figures have caught the attention of a growing number of companies in the tourism industry and today there are over 500 companies using us as an advertising platform for their campaigns. Our multi-channel focus makes it possible to conduct highly personalized campaigns tailored to the objectives of each advertiser. Real media technology tells advertisers, in almost real-time, how many people are viewing their ads and accessing their sites. So advertisers can accurately determine the results of an action and constantly monitor the return on their investment (ROI).