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About Us
As one of the UK's home shopping pioneers, with over 50 years of experience under our belt, Lakeland offers an unrivalled collection of creative kitchenware, practical time and effort saving ideas for the home, and inspiring gifts from all over the world. Our Buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards.
From everyday utensils and preserving essentials, to never-seen-before cookware and chore-busting ideas, if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money. We’re so confident of this that every item we sell is backed by our 3-year guarantee – if you’re not delighted with your purchase or our service, please tell us so we can put it right. It's this dedication to superb service that has gained us such a loyal customer following over the years.
Foundation
Founded in the early 60s, we're still a family-owned business with the same strong values of quality and customer care now as when we first started.
From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Truro, with more in the pipeline.
If you visit any of our stores you can be assured of a warm welcome, and when you call our friendly team in Windermere, you'll always receive good advice and excellent service – our Customer Service team know the products inside out. We really hope you enjoy shopping with us and that you'll love our products as much as we do.