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Our Company Values
These are the core principles upon which BigCommerce was built, guiding what we do and how we do it. Each employee learns them, loves them and lives them. Our merchants benefit from them every time they use our product or get help from our Support team.
Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers.
BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition.
Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our customers.
We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior.
Make a Difference Every Day
We constantly push ourselves to be our best. We focus on solutions and arrive every day inspired to make an impact through our talents, passion and hard work.
Our employees bring the BigCommerce mission to life by empowering a community of merchants to reach their fullest potential. We believe in the same unlimited potential for our employees. At BigCommerce, employees own their personal development through hands-on experience, stepping up to new opportunities, and the chance to contribute on projects that are redefining the ecommerce industry. Here’s what a day in the life of a BigCommerce employee looks like.
Our dedication to diversity and inclusion is grounded in the moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are.